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Frequently Asked Questions

Tenant Representation

  • What is a tenant representation broker?

    A tenant representation broker is a licensed real estate professional who focuses solely on representing the interests of the tenant (or end user of the space) in a lease or purchase transaction. These brokers work exclusively on behalf of the tenant or buyer of a property, rather than the landlord or property owner.

  • What does a tenant rep broker do?

    A tenant representation broker has many tasks, but they often provide support to clients in a few core areas: market research, financial benchmarking, lease review support, and process management. Tenant reps provide companies with a professional advocate focused on aligning real estate with organizational priorities. For business leaders, this can mean entering negotiations with a better understanding of their goals and how to get to what they desire.

  • What is tenant-only representation?

    Tenant-only representation means that the brokerage exclusively represents tenants. This is in contrast to traditional brokerages that can represent both landlords and tenants. Tenant-only representation brokerages aim to uncover hidden costs, negotiate aggressively for concessions, and structure lease terms that align with the tenant’s business strategy; all details are designed to strengthen the position of the tenant/buyer, as tenant-only representatives will act purely on the tenant’s wishes and objectives.

  • What does a tenant rep broker do differently than a traditional broker?

    When comparing traditional brokers and tenant representation brokers, the largest difference is who they represent. Traditional brokers may represent landlords and tenants for different assignments, but tenant representation brokers only represent the tenant, occupant, or otherwise end user of a property for all assignments regarding commercial real estate transactions. This difference means that traditional brokers open themselves up to a potential conflict of interest.

  • What is dual agency in commercial real estate?

    Dual agency in commercial real estate is when a brokerage or individual broker represents both landlords and tenants within the same transaction. Dual agency scenarios involve the broker owing duties to both landlord and tenant, neutrality replacing exclusive advocacy, the potential of certain strategic information not being shared to a specific side of the transaction, and the negotiation posture being balanced rather than aligned to the tenant.

  • What are the risks of dual agency for commercial real estate tenants?

    Four large risks of dual agency for commercial real estate tenants include limited advocacy, restricted information flow, reduced competitive tension, and influence of recurring revenue. Also, in working with a brokerage that can allow for dual agency in transactions, it is important to remember that any promised neutrality by a brokerage/individual broker does not ensure or guarantee dedicated advocacy.

Site Selection

  • How do companies evaluate multiple markets for expansion?

    Multiple-market expansion requires evaluating several regions in parallel, aligning real estate decisions with broader operational strategy, comparing incentives across states, and coordinating phased growth. This evaluation includes understanding factors such as labor availability and cost, incentives and tax structures, logistics and infrastructure, utility and power capacity, regulatory environment, and quality of life. This process is more complex than selecting one site because each market must support both immediate needs and future expansion.

Tenant Improvements

  • What is a tenant improvement allowance?

    A tenant improvement allowance (TIA) is a monetary contribution/financial stimulus offered by a landlord toward the cost of modifying the interior of a leased space; TIAs often incentivize the tenant to move forward with a lease agreement, allowing the landlord to hold firm on base rent while helping financial authorities value the property. Tenant improvement allowances are usually expressed as a dollar amount per rentable square foot and are documented within the lease agreement.

  • What costs are typically covered by a tenant improvement allowance?

    Costs that are typically covered by a tenant improvement allowance (TIA) are commonly applied toward interior build-out costs such as construction and demolition within the leased premises, interior walls, flooring and ceiling finishes, electrical and lighting installations, HVAC modifications serving the space, and architectural and engineering plans related to the build-out. Usually, items such as furniture, technology infrastructure, branding elements, or specialized equipment are excluded.

  • How are tenant improvement allowances structured?

    Tenant improvement allowances are typically structured in one of three ways: landlord-delivered or turnkey improvements, reimbursement-based allowances, or limited or waived allowances. Landlord-delivered or turnkey improvements are where the landlord helps complete the build-out, reimbursement-based allowances are where the tenant funds construction and is reimbursed up to the allowance amount, and limited or waived allowances are sometimes paired with reduced construction scope.

  • What is a build-out allowance?

    A build-out allowance (also known as a tenant improvement allowance) is a contribution from the landlord toward the cost of modifying a leased space. This kind of financial allowance is provided to tenants to apply toward design, construction, furniture, and other improvements. The allowance is typically expressed as a dollar amount per square foot of space and can vary significantly by property type, market conditions, and negotiations.

Transactions & Strategy

  • What is a sale-leaseback?

    Sale-leasebacks are transactions where a company sells its real estate to an investor and simultaneously signs a lease to remain in the property as a tenant. Key benefits of a sale and leaseback include that it frees up capital, optimizes the balance sheet, allows the tenant to retain operational control, and provides potential tax advantages. This is an attractive strategy for companies that want capital to expand operations, invest in technology, or reduce debt.

  • How does a sale-leaseback work?

    A sale leaseback allows a business to sell its owned property and immediately lease it back to free up capital while retaining operational control. This structure allows a tenant to monetize the asset by converting equity into cash, maintain business continuity by staying in the current space, and lock in long-term occupancy terms that support operational needs. The best sale and leaseback agreements align lease structure with investment strategy to maximize financial outcomes for tenants.

  • When does a sale-leaseback make sense for a company?

    Sale-leasebacks make sense for companies that show the following indicators: when return on reinvested equity is expected to exceed the cost of leasing, property is mission-critical and relocation isn’t likely in the near term, the company wants to improve balance sheet efficiency and financial flexibility, and the company prefers predictable long-term occupancy costs. Sale-leasebacks make financial sense when capital tied up in real estate can earn a higher return when deployed back into the business.

Workplace Strategy

  • How much office space does my company need?

    To find out how much office space a company needs, first: count the number of employees at the company. Each employee needs somewhere between 100 and 250 square feet, depending on the layout of the office. After that’s calculated, add an additional ~25% for shared space like meeting rooms, break rooms, a reception area, and storage. Add ~20% for buffer/flexibility space to get a good idea of necessary space.

  • How many square feet of office space do I need per employee?

    To find the square feet of office space needed per employee, first determine the layout of the office. Open office layouts need 125-175 square feet per employee. Traditional office layouts (with private offices) need 200-250 square feet per employee. High-density layouts (for tech, call centers, etc.) need 100-150 square feet per employee. Ultimately, all numbers, ratios, and percentages can be tailored to align with the company’s vision, and all numbers listed are just guidelines.

  • What factors should I consider when determining how much office space I need?

    To find out how much office space is needed for a company, there are four main steps. First, start with how the team actually works. Know when desks are occupied and which areas get the most traffic. Second, define business goals, not just headcount. Know the office purpose and how fast the company will grow. Third, plan for flexibility and growth. And finally, look beyond the office and plan for portfolio optimization.

Industry / Semiconductor

  • How is site selection different for semiconductor companies?

    Site selection is different for semiconductor companies because it often involves manufacturing or R&D facilities in addition to office space. Semiconductor real estate focuses on long-term infrastructure resilience, logistics, and government alignment. Semiconductor occupiers must evaluate utility cost stability over decades (not years), supply chain efficiency for raw materials and distribution, land availability for expansion phases, and proximity to major research universities or tech clusters.

  • What site requirements should semiconductor companies consider?

    Site requirements that semiconductor companies should consider are access to large-scale utilities (power, water, gas, waste), cleanroom infrastructure, purpose built design, and supply-chain logistics proximity become far more important than in a typical office lease. Demands like specialized zoning and permitting, proximity to workforce, and environmental stability all change semiconductor real estate considerations.

Lease Costs & Terms

  • What is a gross lease?

    A gross lease is a lease structure where the tenant pays a single, all-inclusive rent amount. In most cases, the landlord is responsible for covering building operating expenses such as property taxes, building insurance, common area maintenance (CAM), and routine operating costs. For tenants, gross leases offer cost predictability. Monthly rent remains consistent regardless of changes in operating expenses. Gross leases are most commonly found in office properties, particularly in multi-tenant buildings.

  • What is a net lease?

    A net lease separates base rent from operating expenses. Under this structure, the tenant pays rent plus some or all of the property’s operating costs. Net leases typically fall into three categories: Single Net (N Lease) pays rent and property taxes, Double Net (NN Lease) adds insurance, and Triple Net (NNN Lease) adds maintenance. Net leases are frequently used in retail, industrial, and freestanding buildings, where tenants may occupy and operate a property independently.

  • What is the difference between a gross lease and a net lease?

    The difference between gross and net leases are the distinctions in expense responsibilities, cost predictability, transparency, and risk allocation in allocating expenses. Gross leases have operating costs bundled into rent, more predictable monthly payments, fewer line items but less visibility into actual costs, more expense risk for the landlord. For net leases, operating costs are passed through to the tenant, variable expenses may fluctuate year to year, greater transparency into operating expenses, and more expense risk shifts to the tenant.

  • What is a triple-net (NNN) lease?

    A triple-net (NNN) lease has the tenant paying rent and three categories of operating expenses: property taxes, insurance, and maintenance (often including repairs and common area costs). These expenses are passed through from ownership to the tenant, making the financial responsibility broader than base rent alone. NNN leases create more predictable income streams by reducing variable cost exposure. Potential challenges to consider can include expense increases, capital items, and transparency.

  • What are the main types of commercial leases?

    The three main types of commercial leases are Full-Service (FS), Triple-Net (NNN), and Modified Gross (MG). A Full-Service Lease is where the landlord assumes the majority/all of the expenses associated with the property. Triple-Net Leases have the tenant responsible for base rent plus some/all property taxes, insurance, and operating or maintenance expenses. Modified Gross Leases are a combination of a Gross and a Net Lease, where tenants and landlords split operating expenses.

  • What is a lease escalation clause?

    A lease escalation clause is a provision in a lease that outlines how and when rent may increase during the lease term. Since commercial leases typically span multiple years, landlords structure escalation clauses to account for inflation, operating cost fluctuations, and market shifts. Over a five, seven, or ten year term, escalation language can significantly influence a tenant’s total occupancy cost. The structure of that clause determines the predictability of future rent obligations.

  • What types of rent escalations are used in commercial leases?

    Four types of rent escalations are common in commercial leases: Fixed Annual Increases apply a predetermined percentage or dollar increase each year, CPI-Based Increases have rent tied to the Consumer Price Index (a measure of inflation), Operating Expense Escalations have tenants paying a share of operating expenses, and Market Rent Adjustments are escalations that allow rent to reset to “fair market value: at renewal or at defined intervals. Lease escalations clauses often compound over time.

  • Are lease escalation clauses negotiable?

    Lease escalation clauses are negotiable, as escalation terms are discussed as part of the overall agreement in commercial lease transactions. The extent to which specific terms may be adjusted depends on market conditions, property type, and transaction dynamics. Understanding how escalation clauses work allows tenants to evaluate how future rent obligations align with their broader real estate and financial strategy.

Lease Negotiations

  • When should I start negotiating a commercial lease renewal?

    Tenants should start negotiating a commercial lease renewal a minimum of 24-36 months before lease expiration, depending on the size and complexity of their space. If unable to start 24 months ahead of expiration, it is recommended that a tenant should wait no less than 12 months before lease expiration, especially if the space is more than 10,000 square feet or has specialized build-out.

  • How can a tenant maintain leverage during a lease renewal?

    To maintain leverage during a lease renewal, tenants should start negotiating early, avoid revealing location restraints too soon, evaluate alternatives with a clear strategy, and communicate their decision when the time is right – not when they first decide what to do. These tips to maintain leverage all hinge on the tenant being prepared for all negotiation discussions, as leverage will begin to erode long before negotiations start if tenants are not ready for the process.

  • What terms can be negotiated in a commercial lease?

    All terms are negotiable in a commercial lease, including rent, operating expenses, build-out allowances, flexibility, renewals, and even subleasing and assignment rights. Many business leaders and tenants believe that all lease terms are non-negotiable, but the reality is that everything is on the table and having that knowledge will shift the negotiating balance.

  • What is a Letter of Intent (LOI) in commercial real estate?

    A Letter of Intent, or LOI, is a non-binding document offered at the start of commercial real estate negotiations before a lease is signed that outlines the core business terms (such as rent, term improvements, and concessions) that will ultimately define the lease.

  • What clauses are typically included in a commercial real estate LOI?

    Clauses that are typically included in a commercial real estate LOI include base rent and term, tenant improvements (TI), free rent or concessions, renewal and expansion options, assignment and sublease rights, and termination options. An LOI’s key economic and operational terms are defined clearly so that alignment is understood between parties before a formal lease, but are not legally binding (in most cases).

  • What are concessions in a commercial lease?

    Concessions in a commercial lease are incentives offered by landlords to attract or retain tenants. In markets where vacancy is high or competition for tenants is strong, concessions can dramatically improve the economics of a lease. Concessions in real estate are financial or contractual benefits a landlord offers to make a lease more attractive. Concessions can include free rent, tenant improvement allowance (TI), reduced escalations, early occupancy, and relocation or renewal incentives.